Shipping Policy

1- Dispatch time

On each product page we display the estimated dispatch time.

Our Bags are only made to order; hence we create them only after your order confirmation.

We usually create and ship your bag within one week. (it could take longer for some exceptional peak season)

Once your order is received, we will send you the more precise time for the creation process of your ordered item.

Dispatch time is booked at the earliest pick-up date after creation is complete.

Important information

Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or delivery rider delays. We are unable to deliver to post office boxes.

Order status

If you’re unable to collect your order for any reason, please contact us on Whatsapp +92 300 2359005 or email us on info@grisellda.com

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.